🧾 Refund and Returns Policy

Last Updated On: 22/04/2025

Thank you for shopping with Luxmi Furniture.

If you are not entirely satisfied with your purchase, we’re here to help. Please read our return and refund policy below.

🔁 Return Policy:

  • ⏳ If any Refunds are approved, the refund will be credited on your original payment within 5 to 7 business days.

  • The product must be unused, undamaged, and in its original packaging.

  • To initiate a return, please share your order number, product photo, and reason for return via WhatsApp or email.

❌ Non-returnable Items:

  • Custom-made furniture

  • Discounted or clearance sale items

  • Used or damaged products

  • Products not returned in original packaging

🔄 Damaged Product Replacement:

In case your product arrives damaged:

  • You must send clear photos or a video of the damaged product within 24 hours of delivery.

  • Our team will review it and initiate a replacement or refund process as per the situation.

  • If any damaged / defective/ exchanged / returned / replacement products are inspected and accepted then it will be delivered within 5 to 7 business days.

💰 Refund Policy:

  • Once your return is approved, we will initiate a refund to your original payment method (bank account or UPI).

  • If any Refunds are approved, the refund will be credited on your original payment within 5 to 7 business days.

  • Shipping charges are non-refundable.

🚚 Return Shipping:

  • You will be responsible for paying the return shipping charges.

  • Our team will share the return address once the return is approved.

📞 Contact Us:

If you have any questions about returns or refunds, feel free to contact us:

📱 726014273, 8890140273
📧 laxmifurniture8890@gmail.com
🌐 www.luxmifurniture.in

Customer Support Hours:
Monday to Saturday – 10:00 AM to 6:00 PM